RETURN + EXCHANGE
Returns and Exchanges will only be done when the item is received back at our workshop in Gauteng within 15 days of purchase.
Product should be in the same original state and packaging for any return or exchange to be processed
Courier cost for return and exchange at buyer's own cost
In case of return or exchange:
Notify the Rise + Shine team to expect your parcel at info@riseandshinekids.co.za with the subject " EXCHANGE"
Add a note, without a note we will not be able to help. Include: Name, all contact details and the details of the return or exchange
Send your parcel with a reputable courier and keep your tracking number
Please read all the information regarding the fit of each item when shopping.