RETURN + EXCHANGE

Returns and Exchanges will only be done when the item is received back at our workshop in Gauteng within 15 days of purchase.

Product should be in the same original state and packaging for any return or exchange to be processed

Courier cost for return and exchange at buyer's own cost

 

In case of return or exchange:

Notify the Rise + Shine team to expect your parcel at info@riseandshinekids.co.za with the subject " EXCHANGE"

Add a note, without a note we will not be able to help. Include: Name, all contact details and the details of the return or exchange

Send your parcel with a reputable courier and keep your tracking number

 

Please read all the information regarding the fit of each item when shopping.